Taizhou Huangyan Daelong Mold Co., LTD attaches great importance to pre-sales and after-sales service, the details are as follows:
1. Provide detailed product information for customers to understand the performance and scope of application of molds and equipment. Carry out professional technical analysis on customer's project, draw detailed product drawing and mold drawing.
2.To meet the requirements of customers to visit our factory on the spot, also can visit the manufacturers who have used our mold and equipment.
3.Before the delivery of the mold and equipment, customer can go to our company to check and accept the mold and machine. Our company can train the operation and maintenance personnel of the users.
4. After the mold and equipment is delivered to the customer's factory, our company can send engineers to be responsible for installation and debugging. After the mold and machine are in normal operation, Our technicians are still stationed in the factory for a period of time to ensure that the production workers can operate the equipment skillfully before leaving the factory.
5. The warranty period of the mold and equipment is one year. During the warranty period, if the damage caused by non-human reasons, our company will provide free spare parts and services.
V6. Lifelong tracking service. For mold and equipment with more than one year warranty, only the cost of the damaged parts will be charged for the replacement of the damaged parts, and our service will be free of charge.
